Legal

Privacy Policy

Last updated: July 6, 2026

WRITERZ ("we", "us") respects your privacy. This Policy explains what personal data we collect, why we collect it, and how we handle it when you use our website and dashboard.

1. Data we collect

  • Account data: name, email, phone, institution, academic level, country.
  • Project data: topics, instructions, files, communications, deliverables.
  • Payment data: transaction references and status. Card details are handled by our payment processor and never stored on our servers.
  • Usage data: log data, device information, and cookie identifiers (see Cookie Policy).

2. How we use your data

  • Delivering the Services you request and managing your projects.
  • Processing payments, invoices, receipts, and refunds where applicable.
  • Sending service notifications, reminders, and support communications.
  • Improving our platform, preventing fraud, and meeting legal obligations.

3. Legal basis

We process your data on the basis of contract performance, your consent, our legitimate interests, and compliance with legal obligations.

4. Sharing

We share data only with the internal team members handling your project, and with vetted service providers who help us operate (hosting, payment processing, email delivery). We do not sell your data.

5. Storage and security

Data is stored on secure cloud infrastructure with access controls, encryption in transit, and role-based permissions. Project files are held in private storage accessible only to authorised staff and you.

6. Retention

We retain account and project records for as long as needed to deliver the Services and to meet legal, tax, and accounting obligations, then archive or delete them.

7. Your rights

  • Access, correct, or export your personal data.
  • Request deletion, subject to legal retention requirements.
  • Withdraw consent for optional processing at any time.

Requests: writerz.site@gmail.com.

8. Children

Our Services are intended for users aged 18 and over.

9. Changes

We may update this Policy. Material changes will be communicated through the dashboard or by email.